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Last updated: August 11, 2025
This
Privacy Policy describes how Reality Racing (the "Site", "we", "us",
or "our") collects, uses, and discloses your personal information
when you visit, use our services, or make a purchase from
realityracing.co (the "Site") or otherwise communicate with us
regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as
the user of the Services, whether you are a customer, website
visitor, or another individual whose information we have collected
pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. Changes to This
Privacy Policy We may update this Privacy Policy from time to time,
including to reflect changes to our practices or for other
operational, legal, or regulatory reasons. We will post the revised
Privacy Policy on the Site, update the "Last updated" date and take
any other steps required by applicable law. How We Collect and Use
Your Personal Information To provide the Services, we collect and
have collected over the past 12 months personal information about
you from a variety of sources, as set out below.
The information that we collect and use varies depending on how
you interact with us. In addition to the specific uses set out
below, we may use information we collect about you to communicate
with you, provide or improve or improve the Services, comply with
any applicable legal obligations, enforce any applicable terms of
service, and to protect or defend the Services, our rights, and the
rights of our users or others. What Personal Information We Collect
The types of personal information we obtain about you depends on how
you interact with our Site and use our Services. When we use the
term "personal information", we are referring to information that
identifies, relates to, describes or can be associated with you.
The following sections describe the categories and specific types
of personal information we collect. Information We Collect Directly
from You Information that you directly submit to us through our
Services may include: Contact details including your name, address,
phone number, and email. Order information including your name,
billing address, shipping address, payment confirmation, email
address, and phone number. Account information including your
username, password, security questions and other information used
for account security purposes. Shopping information including the
items you view, put in your cart, saved into your account like
loyalty points, reviews, referrals or gift cards, or purchases.
Loyalty points/product reviews/referrals/gift cards saved Customer
support information including the information you choose to include
in communications with us, for example, when sending a message
through the Services. Some features of the Services may require you
to directly provide us with certain information about yourself. You
may elect not to provide this information, but doing so may prevent
you from using or accessing these features. Information We Collect
about Your Usage We may also automatically collect certain
information about your interaction with the Services ("Usage Data").
To do this, we may use cookies, pixels and similar technologies
("Cookies"). Usage Data may include information about how you access
and use our Site and your account, including device information,
browser information, information about your network connection, your
IP address and other information regarding your interaction with the
Services. Information We Obtain from Third Parties Finally, we may
obtain information about you from third parties, including from
vendors and service providers who may collect information on our
behalf, such as: Companies who support our Site and Services, such
as Shopify. Our payment processors, who collect payment information
(e.g., bank account, credit or debit card information, billing
address) to process your payment in order to fulfill your orders and
provide you with products or services you have requested, in order
to perform our contract with you. When you visit our Site, open or
click on emails we send you, or interact with our Services or
advertisements, we, or third parties we work with, may automatically
collect certain information using online tracking technologies such
as pixels, web beacons, software developer kits, third-party
libraries, and cookies. Any information we obtain from third parties
will be treated in accordance with this Privacy Policy.
If you enroll in our Pit Pass Rewards program or any other subscription offered on our Site, your membership will begin with a free trial period of 25 days, unless otherwise stated at checkout. At the end of the trial period, your payment method will be automatically charged $49.99 USD each month (plus applicable taxes) until you cancel.
By completing checkout and checking the box or otherwise acknowledging your agreement (including Apple Pay or any express payment option), you authorize us and our payment processors to securely store your payment details and to automatically charge your payment method at the stated interval. Charges will continue until you cancel your subscription.
You may cancel at any time by logging into your account, clicking “Manage Membership,” or by contacting us at hi@realityracing.co. To avoid being charged for the next billing cycle, cancellations must be received at least 3 days before your next scheduled billing date. Canceling stops future charges but does not result in a refund for charges already processed unless otherwise stated in our refund policy.
We retain your subscription and billing information for as long as your membership is active and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
All sales are final. We apologize, but we are not able to give refunds unless applicable as each product is made to order.
If you find yourself unsatisfied with the received product,
kindly reach out to our team by emailing
hi@realityracing.co
within 14 days of receiving the item.
To
be eligible for a refund, you must explain your issue and
your means for requesting a refund with proof. Otherwise, it
will not be accepted.
We only accept refunds that are justifiable like
You
can always contact us at
hi@realityracing.co
with your order # and we will take a look.
We
don't require you to ship the item back to us, as it's
easier for us to accept refunds rather than deal with the
logistics and sorting of returns.
Damages and issues
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged or if you
receive the wrong item, so that we can evaluate the issue
and make it right.
We only accept refunds that are justifiable, like wrong
size, manufacture flaw, wrong item, or other issues with
verifiable proof.
Refunds Approved
We will notify you if the refund was approved or not. If
approved, you’ll be automatically refunded on your original
payment method within 7 business days. Please remember it
can take some time for your bank or credit card company to
process and post the refund too.
REALITY RACING – TERMS AND CONDITIONS
Our Disclosures: OVERVIEW By completing checkout and checking the box or otherwise acknowledging your agreement (including Apple Pay or any express payment option), you authorize us and our payment processors to securely store your payment details and to automatically charge your payment method at the stated interval. Charges will continue until you cancel your subscription. You may cancel at any time by logging into your account, clicking “Manage Membership,” or by contacting us at admin@realityracing.co. To avoid being charged for the next billing cycle, cancellations must be received at least 3 days before your next scheduled billing date. Canceling stops future charges but does not result in a refund for charges already processed unless otherwise stated in our refund policy. We retain your subscription and billing information for as long as your membership is active and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service. SECTION 8 - THIRD-PARTY LINKS Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. SECTION 12 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Reality Archives, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. SECTION 14 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Reality Archives and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SECTION 15 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. SECTION 16 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). SECTION 17 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States. SECTION 19 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. SECTION 20 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at admin@realityracing.co |
We're here to help and connect with you. If you have any questions, feedback, or just want to say hello, please feel free to reach out to us. You can contact us through the following methods:
Email: For general inquiries, feedback, or assistance, you can email us at: hi@realityracing.co